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Taxes · IRAS

IR21 Processing Time and Access to the Directive

Electronic and paper IR21 submissions have different typical processing periods. Missing information can extend either period.

Source checked · 11 October 2026

Allow for Processing and Delivery

The stated typical periods are seven working days for e-filing and 21 days for paper filing. Once processed, a Directive to Pay Tax or Notification to Release Monies is issued. The electronic copy is normally available in myTax Portal within three working days of processing; the posted copy normally arrives in five to seven working days. These are typical service periods rather than guaranteed deadlines for an incomplete or queried submission.

Official Source

A concise, independent Apex Gateway guide based on the official English source, not a reproduction of the complete document. Consult the original for full conditions, exceptions and subsequent updates.

Read the Official Source ↗
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