Corporate Service Provider Management

Scope and Key Points

This directory covers RQI appointments, client lists, employees’ filing access, particulars updates and cancellation of registration. Its compliance section addresses AML, counter-proliferation financing and counter-terrorism financing, together with renewal obligations. A registered CSP needs an appointed RQI before filing for clients. Separate material explains the transition from the former filing-agent regime and the industry advisory panel’s role.

Separate CSP Registration from Authority over Each Client

The management directory links several controls that operate at different levels. A CSP needs an appointed RQI before filing for clients, the RQI appointment may require endorsement, the client must be on the CSP’s list with the required endorsement, and employees need authorised filing access. As practical preparation, check these layers individually instead of assuming registration grants access to every client.

Use the detailed RQI guide when an individual joins or leaves. ACRA requires notification within 14 days. If the only RQI is withdrawn, the CSP status changes to Cancellation in Progress; appointing a replacement within 60 days is required to return to Registered status. This is different from withdrawing a client or deleting an employee’s access, even though personnel and client permissions are managed through related dashboard tools.

Keep renewal and conduct requirements in the same operational checklist. The current overview identifies two-year CSP and RQI renewals; check the applicable renewal guide before expiry, as an expired registration blocks client filing. AML, proliferation-financing and terrorism-financing obligations remain separate from technical access. Follow the compliance guides and reviews as well as the transaction instructions, rather than treating a successful Bizfile login as evidence of full compliance.